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FAQ

On the shopping cart page. Click "Use Coupon". The coupon box and button will drop down. Enter the coupon # and click "Apply Coupon". The discount should now show in the cart.


You must be Logged in to use your Reward Points. If you are not Logged in the boxes below will not appear. On the shopping cart page click "Use Reward Points". The Reward Points box and button will drop down. Enter the # of points you want to use and click "Apply Points".

The points are now subtracted from your total.


Most orders ship the same day you place them. The very latest your order will ship would be the next day. It depends on how early you place your order, we are on CST. We ship Monday - Friday, our Post Office is closed on Saturday.

Yes, we use a return address with our corporate name. There is nothing to indicate Kratom on the outside of the package. Items are shipped in either a US Priority Mail box or a plain brown box.

All you have to do is ask: Contact Us

We will do everything we can to accommodate your request.

Yes, as soon as your order is processed you'll receive an email with a tracking link. The tracking link is also available on our site in the Order History section.

Yes, our product images are in fact our Kratom. In the event we get a shipment where the color or the consistency of the Kratom has changed we update the image immediately.

Sorry but at this time we only accept order through our website. We are looking into the possibility of adding phone orders to our service.

Sorry but we no longer offer in store pickup but all strains on the site are available in the store. We have 2 retail locations:

Sinsationz

480936 U.S. Hwy 64

Roland, OK 74954

Phone: 918-503-6391


Kratom Closet

2886 HWY 412 Suite C

West Siloam Springs, OK

Phone: 918-262-6012

The West Siloam location will open in June 2019. We're 1/2 mile past the state line. It's the first building past the Cherokee Casino on the same side of the HWY.

Just select COD at checkout. The package will arrive by US mail. You'll have to pay your mail carrier before they give you the package. You can pay with cash or money order. Please have money orders payable to JC Product Sales Inc.


We pay all of the COD fees but we require a minimum order of $50 before the option is available at checkout.